London Based Law Firm - Service Solution

The client is a medium sized law firm based in London, established for over 250 years. They provide legal services to private clients and to UK and international companies and financial institutions.

They were concerned about the length of time it took for the company responsible for maintaining their Canon colour copiers to supply parts to rectify faults. To enable the organisation to operate as smoothly and efficiently as possible the Firm was looking to adopt an automated comprehensive service alert system, and move to a more reliable service provider.

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Nationwide Law Firm - Scan to Case Management

This major law Firm, which has more than 200 years of history as solicitors, has recently expanded to service the growing commercial needs of modern businesses.  One of the Firm's key operational headaches, typical of every law firm, lay in the vast quantities of documents it needed scanning.

The company’s reprographics department was continually bombarded with requests for scanning and putting photocopiers on the network to provide back-up for printers was proving problematic. To tackle the situation, DMC was brought in to install integration of document management, cost recovery, scanning into iManage document management system, OCR and eCopy.

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Midlands Based Legal Practice - Macro Printing

The client is a rapidly expanding legal practice.  They provide a variety of services with a number of specialist departments, focusing particularly on commercial and business law.

They are an Axxia user, who required solutions to be compatible with their existing systems.

They were also seeking to make general cost-savings and to improve the efficiency of their print system. They were willing to encourage users to change print behaviour and implement equipment upgrades to facilitate this.

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Leading Law Firm - Document Production

Based in the North-West of England this law Firm required an upgrade to their present photocopier.  DMC, rather than simply selling them a new machine, made it clear that the priority was to understand the business and to assess the needs of that business.

After completing a full evaluation of the document production, with particular emphasis on its efficiency, DMC were able to make a number of recommendations on areas for potential savings.

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